Premier Double Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
Hotel · Madrid · Community of Madrid
Francisco I Boutique
A four-star hotel on a pedestrian street in central Madrid, steps from the opera and within walking distance of the Royal Palace and Plaza Mayor.
- Rated 8.9/10 by 5,675 guests
- 24-hour reception and luggage storage
- Paid airport shuttle and car hire on site
8.9
Great
5675 reviews
Booking.com 8.9 · 5675 reviews
About
Francisco I Boutique
Francisco I Boutique sits on Arenal street, a pedestrian thoroughfare in the heart of Madrid. The location puts you within a short walk of Puerta del Sol, the Royal Palace, Gran Via, and Plaza Mayor, with the Opera metro station less than two minutes away. The hotel underwent a renovation, and guests consistently note the contemporary style and comfort of the rooms and bathrooms.
The hotel offers a range of practical services: a 24-hour reception, paid airport shuttle, car hire, laundry and dry cleaning, and tour assistance. Rooms come with air conditioning, mini-bar, tea and coffee facilities, and flat-screen TVs. The hotel also has a lounge area, a coffee shop, and meeting facilities. Note that the property is non-smoking and does not allow pets.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
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Strengths
4 reasons to book- Exceptional central location — On a pedestrian street in the heart of Madrid, within easy walking distance of Puerta del Sol, the Royal Palace, Gran Via, and Plaza Mayor. The Opera metro station is less than two minutes away, and Atocha station is a short ride.
- High guest satisfaction — Rated 8.9/10 from over 5,600 reviews, with particularly high scores for service (9.4), rooms (9.3), and value (9.0). The area average rating is 7.9, so this property stands out.
- Modern, comfortable rooms — Guests describe the rooms as recently renovated, clean, and quiet, with comfortable beds and spacious bathrooms. Amenities include air conditioning, mini-bar, tea/coffee facilities, and flat-screen TVs.
- Helpful, attentive staff — Numerous reviews highlight the staff's helpfulness, from carrying bags to resolving room issues quickly. The 24-hour reception adds flexibility.
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Worth weighing
4 to weigh- No pets allowed — The hotel does not permit pets, so travellers with animals will need to look elsewhere.
- Facilities score relatively low — The facilities rating is 7.1, lower than other categories. While rooms are praised, some shared spaces (like the breakfast room) may feel less refined.
- Street noise possible — Though many guests find the rooms quiet, one review mentioned revellers singing at dawn, and another had to change rooms due to noise. Light sleepers may want to request a quieter room.
- Breakfast not always included — Some guests chose not to book breakfast, suggesting it may be an extra cost. Reviews describe it as 'simple' or 'very good', but it's not universally praised as exceptional.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard Triple Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
Double Room
- 1 Single bed
- Shower
- Coffee machine
- Heating
Double or Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
Superior Double or Twin Room
- 2 Single beds
- Shower
- Coffee machine
- Heating
Double or Twin Room Terrace
- 1 King-size bed
- Shower
- Coffee machine
- Heating
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- 24-hour reception
- Lift
- Luggage storage
- No smoking on site
- Safe deposit box
- Smoke detectors
- Fire extinguishers
- Security
Services
- Paid airport shuttle
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Housekeeping
- Welcome drink
- Meeting/ Banquet facilities
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Electric kettle
- Ironing facilities
- Free toiletries
- Flat-screen TV
- AM/FM alarm clock
Food & Drink
- Bar/ Lounge area
- Coffee shop
- Leisure/ TV room
Accessibility
- Rooms/ Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Bathroom for disabled
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 5,675 reviews
Booking.com · 8.9 · 5675 reviews
8.9Verified guest“A fantastic stay with a 24-hour reception, free Wi-Fi, and a comfortable lounge. The staff even helped me with bug spray during my first visit. For excellent service, I would definitely recommend it.”
8.9Verified guest“The location was the best – so many restaurants and bars within easy reach, with plenty of variety to choose from.”
8.9Verified guest“A gorgeous, spotless hotel with lovely cathedral views. The staff were welcoming and thoughtful, and breakfast was tasty. It was central, close to the opera house and a gallery. I had a great stay.”
8.9Verified guest“Perfect location near Puerta del Sol.”
8.9Verified guest“I'd stayed here before during renovations, and this time I enjoyed the finished facilities – they're beautiful and modern. On a pedestrian street, just metres from Puerta del Sol, the Royal Palace, Gran Via and Plaza Mayor, it's ideal for sightseeing. Easy access to metro and commuter trains, and Atocha station is just a few minutes away. Staff are excellent, confirming my previous impression. Rooms and bathrooms are comfortable and spacious, and very quiet – great for rest. The minibar and Wi-Fi were good, and breakfast in the modern ground-floor dining room was very good. My second stay here and it has won me over again – my go-to in Madrid.”
8.9Verified guest“Very helpful staff who carried bags and spoke some English. Excellent location, comfy beds, and a superb shower.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Puerta del Sol: A few minutes' walk from the hotel, this bustling square is the heart of Madrid and a hub for metro and commuter rail connections.
Royal Palace: The official residence of the Spanish royal family is within easy walking distance, along with the adjacent Plaza Mayor and Gran Via shopping street.
Opera metro station: Less than two minutes on foot, this station provides quick access to the rest of the city, including Atocha station.
Arenal, 15, Madrid, Community of Madrid, 28013, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 19 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 12:00. The reception is open 24 hours.
Is parking available at the hotel?
The hotel does not list parking as an available amenity. Guests often use public transport or walk, given the central location.
Are pets allowed at Francisco I Boutique?
No, pets are not allowed at this property.
Is there an airport shuttle service?
Yes, the hotel offers a paid airport shuttle service. Car hire is also available on site.
Does the hotel have facilities for disabled guests?
Yes, the hotel offers rooms and facilities for disabled guests, including wheelchair access and adapted bathrooms.
Is breakfast served at the hotel?
Yes, breakfast is available, though it may not be included in the room rate. Guest reviews describe it as simple but sufficient, served in a modern dining room on the ground floor.
Are there family-friendly amenities?
Cots are available, and rooms include amenities such as a coffee machine and heating. The hotel also has a lounge and TV room.
The bottom line
For travellers who want to be in the middle of Madrid's historic centre with easy access to metro and key sights, Francisco I Boutique delivers a modern, comfortable stay with a strong service record. The location is hard to beat, and the recently renovated rooms earn consistent praise. Just be prepared for the lively pedestrian street outside and check whether breakfast is part of your rate.
8.9A solid, well-located choice for first-time visitors and repeat Madrid travellers alike.
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